Although the premises is small, it is of high quality and has plenty to offer for a variety of different backpackers. When you arrive through the main entrance just off Sheridan Street you'll find the reception to the right. Here is where you'll be checked in, we were greeted by the lovely Helen. The check in procedure is really straight forward - we gave our passports to be scanned, talked about our booking and paid our key deposit and were then shown around the venue to ensure we knew where everything we could possible need would be.
The hostel has two kitchens, one outside that is open 24/7, with two hobs, microwaves and a toastie machine to make cooking a breeze no matter the time. There are fridges outside for those who are staying in their own van in the car park and also a 'help yourself' area where backpackers leave food they no longer need for someone else to use. A second kitchen is found inside, again with two hobs but also an oven so you can cook more variety of food. The areas are always clean - although we're all adults now and should know how to clean up after ourselves, the girls working at the hostel would give it a thorough clean twice a day to ensure it was hygienic, including mopping the floors so the place was always clean every time we wanted to use it.
Other facilities the hostel offered included a laundry room downstairs with washers/driers and irons. A comfortable TV room upstairs with free Netflix so you can enjoy your favourite shows. The room had big sofas, bean bags and fluffy blankets to make it feel just like home. Across the landing and outside took you to another TV area. With a large flat screen television and a Nintendo Wii to keep you occupied before heading out to the town.
The hostel runs hourly buses into the city centre until 6pm everyday for those who need it, but it's only a 20 minute walk to the main street so not the end of the world. You can pick up your wrist bands for VIP enter to the main clubs in Cairns City and also sign up for local pub crawls directly for those who want to party. There are posters in the pool table area that showcase what events are on for the night. On the days when the sun is actually shining you'll also find the guests enjoying themselves in the hostels private pool.
There are shared bathroom and toilets at every corner of the hostel, we never had to wait for a shower and always used the two located outside of the main building. Again, they were always clean, had shampoo and conditioner inside, good strong power shower heads and hot water (we all love when a hostel has hot water!)
Due to the wet season hitting Cairns heavily this year the number of backpackers in the city is relatively low, but everyone we met, including the staff staying at the hostel were friendly and gave us some tips on what to do in the area during the torrential rain.
Overall, we would highly recommend Castaways Backpackers Hostel, it had everything we needed and more. Located in a quiet location but still close enough to the party for those who want to go out and enjoy themselves. A nice atmosphere with polite guests and staff and I knew every night I would have a decent sleep!
You can book your stay Castaways via their website - or feel free to use my BOOKING.COM link to receive 10% off your stay :)
Stephanie xoxo